The Tech Thingy

Case study

Kleansweep

Operations platform for a multi-store laundry business.

Seventy-one models covering orders, production, logistics, procurement, payroll and customer wallets.

Kleansweep project

What they needed.

A laundry business at scale is a manufacturing operation with a delivery network attached. Items arrive from many customers, get sorted into categories, pressed, packed, tracked and returned, while materials are consumed, staff are paid by output, and customers expect a slot they can rely on. Kleansweep needed one system covering all of it, across multiple stores and societies, rather than a booking app bolted to a spreadsheet.

What we did.

We built the whole chain as one platform: seventy-one models spanning orders and customers, production, logistics, procurement, people and stores. The design treats the business as what it actually is, a factory with a fleet, rather than as an ecommerce store that happens to involve washing. Separate applications for the delivery partner, the customer on Android, analytics and the marketing site.

Everything that shipped.

  • Orders, pre-orders, sales and service orders, carts, bills and invoices with Zoho integration
  • Promo codes scoped by category and item with per-user usage tracking, upcharges and price lists
  • Customer wallets, user ledgers, top-up plans and payments
  • Production: daily numbers, press records and quantity tracking, run plans, category codes
  • Materials and consumption tracking, packets, and items with tags and classifications
  • Logistics: pickup and delivery schedulers, delivery plans, inter-store transfer plans, time slots and pincode data
  • Procurement: purchase orders, goods received notes, vendors, vendor invoices, payees and payment reports
  • People: employees, attendance, payslips and payslip payments
  • Store and society masters, with admin users scoped to specific stores
  • Support tickets with comments, document management and full activity logging
  • Separate delivery partner app, customer Android app, analytics service and marketing site

See it in action.

Categories
Operations dashboard
Services

The results.

213 of 221, 96%

Features shipped

0.4 days, fastest on our books

Average close time

48 client-visible updates

Peak week

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Studio
Mumbai, India
Response time
Within a few hours, working days